Last updated: January 2026

Forza Baji Privacy Policy — your information is safe with us

Forza believes your personal data belongs to you. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it secure.

Our Security Commitment
256-bit SSL Encryption No Sale of Data Secure Servers GDPR compliant Spam-Free
Core Security Principles

Why your information is safe with forza

We protect your privacy on both a technical and policy level

End-to-End Encryption

Every transaction and piece of personal information is encrypted with 256-bit SSL technology, making it unreadable to hackers or any third party.

Data is never sold

Forza never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Secure Data Storage

All data is stored on secure servers protected by multi-layer firewalls and regular security audits to prevent unauthorized access.

Your data, your control

You have the right to view, correct, or request deletion of your data at any time. forza processes these requests within 30 days.

Cookie Transparency

We are transparent about which cookies we use. You have the option to disable non-essential cookies at any time.

Dedicated privacy support

For any privacy-related questions or complaints, our dedicated support team responds within 24 hours.

Introduction & Applicability

Forza Baji (hereinafter "forza", "we", or "us") takes your privacy seriously. This Privacy Policy explains what information we collect when you use forza's website or app, why we collect it, and how we keep it secure.

This policy applies to all forza services — including the website, mobile app, live chat, and email communications. By using forza, you are considered to have accepted this Privacy Policy.

This Privacy Policy has been developed in accordance with international data protection standards. If you have any questions, Help Center let us know.

What Information We Collect

Forza only collects information that is necessary to provide our services. We do not collect excessive or irrelevant data.

Information provided directly by you

  • Full Name & Date of Birth
  • Mobile number & email address
  • Residential address
  • National ID or passport details (for KYC verification)
  • Payment method details (Mobile Pay/Nagad number, etc.)

Automatically Collected Information

  • IP address & device type
  • Browser type & language settings
  • Time and duration of site visits
  • Pages visited on the site
  • Betting & Transaction History
Data Type Reason for collection Required?
Full name & date of birth Identity verification & age confirmation Yes
Mobile Number OTP verification & communication Yes
Email Account Notifications Yes
NID/Passport KYC Verification & Anti-Money Laundering Prior to withdrawal
Payment Information Transaction Processing Yes
Device & IP Security & Fraud Prevention Automatic

Purpose of Data Collection

Forza uses your data only for specified purposes. We strictly prohibit any misuse or unnecessary use of your information.

  • Creating and managing your account
  • Processing betting and payment transactions
  • Completing KYC verification and meeting legal obligations
  • Sending important account-related notifications
  • Detecting and preventing fraud and money laundering
  • Improving platform security and performance
  • Managing responsible gaming tools
  • Sending relevant promotional offers with your consent

If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time through your account settings. However, transaction and security notifications will continue to be sent.

Information sharing & disclosure

Forza does not sell your data and generally does not share it with third parties. However, information may be shared in the following limited circumstances:

When information is shared

  • When required by a valid legal authority (such as a court order or government investigation)
  • With payment processors (only the data necessary to complete transactions)
  • With our KYC verification partner (for identity confirmation only)
  • With fraud detection services (for security purposes)

Data is never shared

  • To advertisers or marketing companies
  • To data brokers or third-party databases
  • On social media or public forums
  • For any other purpose without your consent

When sharing data with third parties, we ensure they adhere to the same privacy standards and are bound by strict confidentiality agreements with us.

Data Retention & Periods

Forza does not retain data longer than necessary. A specific retention period is defined for each category of information.

  • Account data: for the duration of the account and 5 years after closure
  • Transaction Records: Up to 7 years for legal requirements
  • KYC documents: 5 years after verification
  • Support conversations: 3 years
  • Log files & security data: 1 year
  • Marketing data: until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized.

Due to legal obligations, certain data may not be deletable before a specified period, even upon your request.

Cookies & Tracking Technologies

Forza uses cookies to improve the website and app experience. Cookies are small text files stored on your device.

The Cookies We Use

  • Essential cookies: Required for login sessions, security & core functionality — these cannot be disabled
  • Functional Cookies: Remembers your preferred language and settings
  • Analytics cookies: To understand which parts of the site are used most
  • Security Cookies: To detect and prevent fraudulent activity

You can disable optional cookies through your browser settings. Please note that doing so may affect certain features of the site.

Your Privacy Rights

Forza gives you full control over your data. You may exercise any of the following rights:

Right of Access

You may request to know what personal information we hold about you.

Right to rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to restrict processing

You can request that we temporarily pause processing your data in certain situations.

Right to Data Portability

You can request to receive your data in a portable, readable format.

Right to Object

You can object to your data being used for specific purposes.

To exercise these rights, email us at support@forza-baji.com or reach out via live chat. We will respond within 30 days.

Security Measures

Forza uses industry-leading technology to protect your data. Our security framework operates across multiple layers.

  • 256-bit TLS/SSL encryption — applied to all data transfers
  • Multi-factor authentication (MFA) support
  • Regular Security Penetration Testing
  • 24/7 security monitoring and alerting system
  • Payment card data stored in compliance with PCI DSS standards
  • Data Backup & Disaster Recovery Plan

That said, please remember — no system on the internet is 100% secure. Keep your password strong and never share it with anyone. If you notice any suspicious activity, contact us immediately.

Protection of Minors

Forza strictly does not collect data from or provide services to anyone under the age of 18. Age verification is mandatory at the time of registration.

If we become aware that we hold data belonging to a minor, that account will be immediately suspended and all associated information will be deleted.

If a parent or guardian believes their minor child is using forza's services, please contact our support team immediately. For more information, Responsible Gaming View page.

Changes to the Privacy Policy

Forza may update this Privacy Policy when necessary. Any changes will be reflected in the "Last updated" date at the top of the page.

For significant changes, you will be notified via your registered mobile number or email. Continued use of the site after any changes constitutes acceptance of the updated policy.

If you do not agree to changes in the Privacy Policy, you can always withdraw your balance and close your account.

Contact & complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@forza-baji.com — Response within 24 hours
  • Live Chat: Available 24/7 — typically responds within 5 minutes
  • Help Center: Get Answers to Common Questions

An initial response will be provided within 7 business days of a formal privacy complaint being submitted. Complex matters may take up to 30 business days.

If you are unable to resolve an issue by contacting us, you have the right to file a complaint with the relevant data protection authority in Bangladesh.

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Safe & Transparent

Your privacy is our priority — join with confidence

Your personal information is fully protected at forza. Register today and enjoy a trusted betting experience.

18+ Only • Please gamble responsibly

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